Job Description:
We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles.
The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision.
Roles and Responsibilities:
- Receive emergency and non-emergency calls and record significant information
- Address problems and requests by transmitting information or providing solutions
- Receive and dispatch orders for products or deliveries
- Prioritize calls according to urgency and importance
- Use phone or computer to send crews, vehicles, or other field units to appropriate locations
- Monitor the route and status of field units to coordinate and prioritize their schedule
- Provide field units with information about orders, traffic, obstacles, and requirements
- Enter data in computer system and maintain logs and records of calls, activities, and
- To ensure on-time delivery.
Requirements and Skills:
- Proven experience as dispatcher or relevant position
- Tech-savvy with knowledge of relevant methods (CAD)
- Fast typing with experience in data entry
- Knowledge of procedures and guideline for emergency situations
- Proficient in English (oral and written)
- Outstanding organizational and multitasking abilities
- Active listener with excellent communication skills
- Sound judgement and critical thinking
- High school diploma
Perks :
- Provident Fund
- Medical Insurance
- Yearly Bonus based on Performance
- Yearly Appraisal
- Paid Vacation and Sick leaves
- Paid Holiday
It will be rotational Shift ( 5 days working )
Interested Applicants can drop CVS at recruiter@navkarservices.com or call on 8097818896 / 8104799202